Events Cancellation Policy
As the Cairns Chamber is a not for profit organisation that incurs large expenses associated with events which must be paid in advance, please be advised that the following cancellation policies apply:
· All Events: No refund of ticket price can be provided if cancellation notified within two business days of event.
· Major Events (delegations, symposiums, famils, awards ceremonies, etc) No refunds can be provided if cancellation notified within 14 business days of event).
We thank you for your understanding.
If you have paid for an event and then need to cancel, we require a minimum of two (2) working days notice prior to the event in order to obtain a refund. With the exception of events that strictly stipulate "pre-payment only" or "no refund for cancellation", where a refund will not be issued due to the nature of booking arrangements for these events. Unless specifically stated on the event invitation that the invitation is not transferable, you are able to send another person to take your place at the event if you cannot attend.
The Cairns Chamber of Commerce will issue a refund for a valid event cancellation, minus any fees, within fourteen (14) business days of notification if cancellation is received at least two (2) days prior to event.
If an event is cancelled by the Cairns Chamber after payment has been made, a full refund will be issued to you within fourteen (14) business days after scheduled date of event.